Archive for Social Media

Social Media misconceptions

Tuesday, August 31st, 2010

When we talk more, we believe more people will listen, but the opposite is the truth. Everybody wants to be heard and if you just talk and don’t listen, you miss opportunities in your daily life – and in Social Media.

Check out many Twitter messages and LinkedIn forum posts: “My company does this” and “I can do this for you”. Do you think this approach works?

The most important question for anybody is consciously or subconsciously: What is in it for ME?

Always remember this when you want to talk to your target market – or even to your loved ones. Everybody wants to be heard and the best you can do for your people is to listen first, not talk first. Listen to their problems and questions. Then you can come in and help them. Give advice, give genuine opinions without asking yourself what’s in it for you. Your clients and target market (and loved ones) will thank you for it.

How will they thank you for it? By following you, trusting you, liking you and eventually buying from you.

That’s what Social Media Marketing is all about. Look out for opportunities to help the people on your forums of choice and don’t spam them with your company messages. This is how you gain their trust and how you become known as an expert in your field.

Start with it today! Social Media is called Social Marketing, but it is more so Social Communication. Bonding, trusting, sharing, acknowledging, listening, discussing, building groups, making friends, helping are the most important marketing methods in the Social Media realm of Web 2.0.

I went to a local workshop for coaches on Social Media and Marketing and noticed that many newer, and even established, life coaches are having trouble with Social Media and its relevance for their coaching practice, and ultimately their bottom line.

Some coaches particularly asked about Twitter and LinkedIn and why one should even consider using it. Today I’m going to briefly look at why a life coach could benefit from participating on LinkedIn.

The first thing to consider is the overall Social Media and Business Strategy. Unfortunately, we can’t just dive into a Social Network and expect great results, we need to deliberately plan it. Why are we using LinkedIn and does it actually fit into our business model? Very important questions.

Research is always a good start. Stroll around in LinkedIn.com and look who’s around. What kind of people do you see on the forums, what kind of people do you see in the profiles? Do they fit into your target market? How about your colleagues, are they on LinkedIn?

If none of them is on LinkedIn, this could either indicate that coaches like you don’t need to be on this social network or maybe coaches are still a bit hesitant about using Social Media in general. This doesn’t help you, of course. So scroll through LinkedIn’s groups and see what kind of groups are available and what kind of questions are posted on the forums. Is there something that catches your eye? Are there interest groups dealing with coaching? Are there groups that may have the answer to some of your business questions, such as Internet marketing or Social Media questions? It may be a good idea to join those and watch the questions and answers and learn more about online marketing.

Another aspect to consider is the exposure from simply having a LinkedIn account and profile for you and your business: it definitely helps you to get found online if someone types in your name into the search engines. Social Media networks rank extremely high in search engines and it is beneficial for you to have a presence online.

LinkedIn is a bit different to Facebook and Twitter. The audience is more “professional”, that means you will find lots of professionals and even corporate companies on it. This can be a good thing as many life, business, leadership, life balance, and career coaches target this segment of the market. Many coaches deal with people who are employed or who are executives in a company. So you are in the right place to attract ideal clients for your coaching services.

If you join groups where these people hang out you have one foot in the door. Look at the groups these professionals would be interested in, such as business, leadership, marketing, etc. Try to post meaningful messages, helpful tips and ask good questions in these groups to stand out from the crowd. You’d be surprised how easy it is to get noticed with helpful, informative posts on the right messageboards! But beware of spamming and advertising your services. A great way around this is to have your profile well written, fully filled out and a signature created so that each post shows who you are and what you do, for example: “Linda Doyle, Career Coach, website address.”

Be aware that a good(!) photo is highly important. Don’t make the mistake and download a casual holiday photo, one with friends around you or in too casual wear. Many photographers take a nice headshot of you for little money, make use of this.

Summing up, yes, LinkedIn can be a great Social network for a coach, especially for those coaches who deal with professionals. You are doing it to find out more about your target audience, read their questions, see their troubles and get them to know, like and trust you through helpful and informative participation.

Jay Bear, Social Media consultant, was interviewed by Social Examiner’s CEO, Michael Stelzner, about Social Media Marketing, and brought up very interesting thoughts.

Jay Baer Interview from Michael A. Stelzner on Vimeo.

This interview gave me a different view on Twitter’s development during the last year. Jay felt that Twitter used to be the Social Network that described “where you are and what you are doing”, but has moved into a more resource sharing tool where people tells others about good resources and important news they feel others need to know about. Foursquare and Yelp are increasingly taking up Twitter’s former role of “where am I right now” with local/ized Social Networking. Jay also stressed to not undervalue Yelp for its role of local social networking.

Facebook’s Fan/Business pages can be viewed in a way of replacing company’s newsletters and convert previous customers into repeat customers through relationship building communication.

Jay also described that “tools”, such as Twitter and Facebook, are only “tools” and usually interchangeable. He stated he believes  current dominant Social Media networks will change in the future, just in the same way as dominant Social Networks of the past, eg. MySpace, lost its dominance and got replaced by Facebook. It is important to have a content strategy using the Social Media tools, but not solely seeing the Social Media networks as the end all without having a proper strategy. Without a strategy that connects all utilized tools and social networks the social media campaign is worthless.

Jay also pointed out that many companies have different people handing Social Media and email marketing, which leads to a lack of coherence in their campaigns. It is important to link them together and also make sure that email newsletters have “share” buttons included so that your messages and blog posts can be shared easily by readers.

Video and Youtube is still underutilized by companies in its importance of improving search rankings. Companies need to catch on to use video more often.

I couldn’t resist embedding this Video by Mari Smith in here. It’s a great announcement of the awesome Social Media Summit, happening in May 2010. I have joined already and am excited about the excellent topics and line up of speakers.

Everybody who’s the who is who in Social Media will be there, such as Mari Smith, Guy Kawasaki,Chris Brogan, Darren Rowse, Brian Clark, Denise Waikeman, Michael A. Stelzner, etc. etc. Just too many to mention, check it out on http://www.socialmediasummit10.com.

I’ve also joined the Social Media Summit LinkedIn group with many interesting threads and am amazed at how many different industries are represented. If you think only online entrepreneurs would attend, think again. There are many industry professionals and corporates mixing and mingling as well as doctors and coaches and trainers and …

Check it out in Mari’s video, I’m looking forward to seeing you at the SMS10 forum:

Sheri McConnell is a successful entrepreneur I admire greatly. Here I share with you her latest article:

Create a Timeless and Focused Marketing Plan for Your Business
As you probably have heard by now—you aren’t in the business of (fill in the blank here). You are in the business of marketing. Your marketing must be automated and systemized. Period.

Create Passive, Income Generating Information Products
Create your own advances and get paid to create information products. Many, many target markets are considered “information hungry”.

Build Your Most Important Asset… Your List
Success on the Internet is about providing high-quality information, solving problems AND the list.

Use Social Networking Sites Such As Facebook, Linked In, My Space, and Twitter
Used strategically, social networks extend your brand and funnel thousands of new leads into your business funnel each and every quarter.

Create A Very Profitable Internet Launch for Your Information Product or Book
Set up correctly, these launches generate thousands and tens of thousands dollars of income, new leads for you, and all your partners.

Create Your Own Certification Program
Certification programs aren’t just for large companies. Solo online entrepreneurs can also benefit from building and creating a certification program within their company.

Build Your Own Virtual Team
Learn how to find, build, and manage a virtual team. The key to “leverage” is the team. We all have weaknesses. Don’t make the most common entrepreneurial mistake: thinking you can do it all.

Approach, Create, and Solidify Long-Lasting Joint Ventures
All successful businesses are built on thriving relationships–on and off the Internet. And with all relationships, you should focus on who and how you attract partners.

Know Which Publishing Options Are Right for YOU
Learn what your publishing options are and make a choice based on the path that is right for you based on your personality, strengths, and weaknesses.

Double Your List Size With A Virtual Event
One of the best strategies for growing the list is an online virtual event with multiple partners or joint ventures. Give customers free access and structure the event correctly and it is a huge list builder.

Develop Your Intuition
Most entrepreneurs spend so much time focusing on all the “outside” stuff that they forget to get help on learning how to “think” like a CEO. Your success and ability to run a profitable company depends on your leaning how to develop your CEO intuition.

Use Visual Tools To Set Goals and Stay On Track
All successful entrepreneurs incorporate visual components into their strategy planning. They spend as much time planning as they do in the marketing, operations, finance parts of their business.

Sheri McConnell is the CEO of Sheri McConnell Companies, Inc. and the president and founder of two national organizations, the National Association of Women Writers-NAWW and the International Association of Web Entrepreneurs-AWE. Under the same corporate umbrella she is also the owner of two high-level product and consulting companies: Create Your Group and My Millionaire Friends. You can visit Sheri, access her free article archive, and find out more about all four of her companies at www.sherimcconnell.com. Sheri lives in San Antonio, Texas with her husband, their four children, a weenie dog, and two cats.

Why Small Business Can Use Social Media?

Monday, February 15th, 2010

This article is by our team member, Eleanor Marks Prior:

No business man would stop thinking about great innovations for their business. Whether you are in  a small business or a big one, you are looking for advice on how to make more profits, or you’ve never stopped researching how other successful businesses are taking advantage of their success. We could never deny that the new online marketing techniques have a great role. There has been a lot of craze and hype in the media recently about the impact of social media sites like Twitter and Facebook. While some of it is overstated much of what is going on could be called a revolution in the way people do business around the world.

Many people are jumping on the Twitter bandwagon, for example, and are opening up accounts, but few have any real idea of what to do once they get into the Twitter world–and the same with Facebook. Especially when it comes to business many business owners simply get an online presence and hope for the best. Even fewer take any real advantage of YouTube as a free advertising vehicle, or even know about what article marketing is.

All these social media sites can help you drive masses of traffic to your website. This is much like people coming in off the street in a busy business district to browse in your store. Once they are in the door the chances that they will buy something are pretty good. The same thing can be done to attract people to your small business online. You just have to learn the ways of the social media and social networking world.

Many small business owners think social media is only useful for large brands, like Dell or Southwest Airlines. The truth is any small business that effectively invests time in social media marketing can improve customer loyalty and increase the best kind of marketing there is: word of mouth.

Social media makes businesses more accessible and personable to customers and potential customers. It enables small businesses to maintain long term relationships and connections, increase referrals and increase trust. Used correctly, social media is extremely powerful for establishing and growing an online reputation.

Constantly maintaining online reputations is one of the reasons why Online Reputation Management exists. In real sense, Online Reputation Management (ORM) was created to help business owners and professionals deal with bad press.

Even a large company or a small one could not get rid of the receiving end of negative publicity. Remember that the internet never fails to forget. Everything we do online leaves a digital mark that will never go away. This gives a reason why Online Reputation Management serves as a necessity in the field of business today.

See the advantages of Online Reputation Management for companies:

  • It improves customer satisfaction by gaining insights from consumers about what is good and bad about their product or services. This increases perceptions of brand/ product by creating opportunities to listen to and engage consumers.
  • It helps on gaining insights about their competitors and their customers’ perceptions about their products and services. This helps in the understanding of the relationship between user generated content and traditional forms of online media, e.g. news, print, etc.
  • It maintains shareholder value by mitigating risk by having ears close to the ground where opinions about a business are being formed and propagated.
  • They’re likely to be engaged in more effective Public Relations by understanding who the real influencers are.
  • ORM takes a role in providing early warning systems for reactive and defensive PR.
  • This may also help in reducing marketing dollars by learning how to reach out to customers more cheaply.
  • May reduce internal costs by employing services which save time and effort, as well as money.
  • ORM helps to identify gaps for products and services which can be developed for profitable niche markets.
  • It gains insight into online networks and keywords and key phrases found in user-generated content, which can help to bolster natural search results about the person, product, or business.

Tips for maximizing the efficiency of your online reputation management endeavors:

1. Set up your social networking sites with your own name.

In other words, you need to create an interlinked “web” of these powerful social networks – that all point to you. This is profoundly important because it establishes your presence in the major search engines like Google. Using aliases, pen names or otherwise will not help establish your branding effectiveness.

2. Try to get the same username set up for all of your social media engagement profiles.

3. When you add any type of content to your social networking sites, keep your online reputation management plan in mind. You should add relevant materials.

Seeing the advantages of Online Management training, I can say that it’s a mistake for companies to launch an online reputation management campaign after the damage of bad press has already spread which is a mistake. Everyone must take a preventative approach to protect  business.

This great post was contributed by Eleanor Marks Prior, WordPress Whiz and Social Media maven.

What the BLOG???

Tuesday, February 9th, 2010

I just read  this great article in Lorrie Morgan-Ferrero’s Ezine, Copywriting TNT. As a graduate of Lorrie’s Shefactor Bootcamp I’m a great fan of hers and wanted to share this post with you:  

Blogs Are the NEW Secret Weapon for Reaching Your Tarket. Just like you, I hate being marketed to. Every day we’re bombarded with over 3,500 marketing messages. And frankly I’m sick of it! But blogs are different. Blogs are a two-way conversation between blogger and bloggee (plus all the readers in between). Through commenting and cross-linking, you can share feedback. You can build your network. You can become, dare I say it, an Internet celebrity!

See, blogs add humanity and instantaneous expression to the web. Like ezines, blogs are a way for your customer to get to know you.

However, unlike ezines, blogs help you with search engine rankings. Did you hear me? I said, unlike ezines, blogs help you with search engine rankings. That’s a big one.

Entrepreneur Magazine, Business Week, even the FCC (Federal Trade Commission) all believe blogs are here to stay. Recently Michael Powell, chairman of the FCC, started one. His initial post drew over 30,000 readers. A Microsoft spokesperson says Bill Gates is considering starting a blog. And filmmaker Michael Moore built a blog to promote his controversial movie, Fahrenheit 9/11.

But who has time to read a blog anyway? Exactly! The job of a blog is to cut through the information overload and deliver searchable, relevant and current content. BlogAds.com recently conducted a survey of over 17,000 blog readers. Here’s what they report:

  • Blog readers are older and more affluent. 61% of blog readers are over 30, and 75% make more than $45,000 a year.
  • Blog readers are more cyber-active. 54% of their news consumption is online. 21% are themselves bloggers and 46% describe themselves as opinion makers.
  • Blog readers are media-mavens. 21% subscribe to the New Yorker magazine, 15% to the Economist, 15% to Newsweek and 14% to the Atlantic Monthly.
  • Whether on the left or right, blog readers have traits in common that often are absent in today’s public spaces: passion and initiative.
  • Blog readers have apathy towards traditional news sources. 82% say that television is worthless. 55% percent say the same about print newspapers. 54% say the same about print magazines.
  • Meanwhile, 86% say that blogs are either useful or extremely useful as sources of news or opinion. 80% say they read blogs for news they can’t find elsewhere. 78% read because the perspective is better. 66% value the faster news. 61% say that blogs are more honest.
  • Blog readers appear united in their dissatisfaction with conventional media and their rabid love of blogs.

Don’t you want to be a blogger too? How about looking at some samples of the good, the bad and the bizarre?

Model citizen blogs: http://www.marketingsecrets.com/blog/ – John Reese’s blog. Hey, the guy just made $1,080,496.37 online in a single day. Here’s a good rule of thumb. If Reese is doing it, you should be too.

http://www.talkbiz.net/ramblings/weblog.php – Copywriter Paul Myers keeps us up-to-date on SPAM and other Internet marketing nightmares.

http://www.bookedsolidu.com – Michael Port’s new streamlined and simplified community helps you get booked solid. His old site, Booked Solid Referral Network, was just too big. This one is amazing! You’ll love it.

My Blog: http://www.redhotblogging.com – my blog today.

Bizarro Blog: Jeff Bridges’ site is considered a “blog.” He uses “hand-written” graphics that make it a unique and clever site! (Yes, really.) http://www.jeffbridges.com

I dipped my toe into the blogging pool a few years ago. Now I’ve decided it’s time to really learn how to do this stuff with an expert who will take me by the hand through the scary forest of the blog-world. I’m going back to school!

Christina Hills has opened another world to me using WordPress. I just attended her amazing, content-filled “Website Creation Workshop” studying her detailed webinars. Even though I have my own Blog, I’ve learned a ton since meeting this bright and intelligent guru woman!

ABOUT THE AUTHOR: Award-winning marketer, world-renowned copywriter and creator of “The She Factor®“, Lorrie Morgan-Ferrero of Red Hot Copy has a reputation as the top female copywriter in the info-marketing industry. She has written award-winning home study courses, conducts a world-famous virtual copywriting training, holds live workshops, and is authoring the original book, The She Factor based on her own She Factor Marketing System. Lorrie is dedicated to teaching the world it is possible to shift from the hype-filled sales to a more modern version…marketing written with authenticity, trust, and rapport. Check out Lorrie’s websites:  http://www.redhotcopy.com and http://www.redhotcopy.com/shefactorbootcamp1.html and http://www.redhotblogging.com.

Fan Pages on Facebook

Saturday, February 6th, 2010


Eleanor Marks Prior writes about Fan Pages on Facebook:

Fan Pages on Facebook can be very beneficial to any website or company. According to “Mashable.com”, post’s growth figures of roughly 20% monthly, totalling a 200% in size annually. This would mean that this is a good place to build good networks, making a name and endorsing your services and products.  And the process is easy, simple and free. In fact,

you can really become a fan of anything, whether it’s for someone famous  or you may become a fan to something that you find interesting. Whenever you update fan pages, all of your fans see what’s new and they may comment, or they may engage in conversations, ask questions, and visit your website all at one central place. These features give any businesses a great advantage, it may be a small or a big time company, products or websites.

Advantages of Fan Page on Facebook?

  • Search engines can index the page.
  • Pages are public, you can get some nice facebook.com link credit for free.
  • You can send “updates” to fans whenever you want. This is one of the greatest features It’s a nice way of building a database of interested users. You may send messages about new products, updated website, etc.
  • You control the page especially from those competitors who would like to use your page. You are able to send messages, edit or remove sections, and control the information to an extent. You can also easily invite your target audience to your page. Facebook makes  it easier to distinguish who exactly is in your target demographic.
  • When someone joins your Fan page, It publishes on their News feed “Jane Doe became a fan of”. This gives you a chance to connect to more people from other networks.
  • With your fan page, You establish a strong fan base during these initial stages of Facebooks growth and more importantly the development stages of Facebooks attempt to monetize their efforts, will provide you with a solid standpoint to operate from in the years to come.
  • This lets you see exactly where your fans are coming from, their age, there language and so on. You can monitor the growth of your site and see exactly how many page hits your page is getting It’s safe to be said this is still really in the beta stages of production and in the nearby future there will be many more options that will help your develop your marketing strategies and advertising campaigns.

Your Facebook fan page is an extension of your brand and must reflect that. Remember that people are spending more and more of their time online today. Many businesses create their fan pages with great branding and content; but if you do not make any effort to connect and engage the fans, this may be gone to waste. It is really important that you give importance.

All of these will work well if you have a main goal or purpose to your fan page that keeps you focused. It will be easier to decide what to include as content on your fan page if you have set goals in place.

Want a Facebook fanpage now. Can’t do it? No time? Not getting the results from the venture that you wanted? Contact me for evident fan page success.