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Archive for networking

Jan
13

Facebook versus Twitter

Posted by: Heike | Comments Comments Off

membershipI have to admit that I’ve only recently started subscribing to Twitip.com, but I really love it! For every Twitter user there is lots of relevant information and discussion.

Today they discuss which one of the two giants in the social media world are the best and will be the most significant eventually after the first hype goes off: Twitter or Facebook.

I use both and as the Twitip blog says, they are very different. For me Facebook is a great tool to connect with people I actually don’t really know, like business connections. I have only a few real life friends on Facebook because not many of them actually use it. This is probably due to the fact that I’m from New Zealand and it looks like the Internet is yet not dominated by New Zealand websurfers. Consequently, I use my Facebook profile as a business and networking tool.

What fascinates me is the way you “get to know” someone on Facebook. Although I don’t know most of my connections/friends on Facebook, I feel I know them, especially the active ones. You see their family photos, they discussions, you read their words of encouragement, their feelings when things are a bit harder, etc. It’s amazing to be able to learn so much about strangers and feel connected to them.

Wwhat I value about Facebook: the connectedness and the kind of conversations you can lead with others. You are able to see parts of their work, their interests and networks, so you are actually able to connect better, which in return may lead to strategic alliances at some stage. I bet Facebook helped a lot of businesses to connect and I’m sure that many people bought business packages, like coaching and training, from some of their Facebook networks, so for these providers Facebook will be quite a lucrative option.

The Facebook business pages are a great idea, but many business pages seem to be deserted. Someone set them up at some stage, but then never bothered again to update them. This is very counterproductive, of course, so why bother even setting up a page if you don’t ever care to update them?

Twitter is more anonymous than Facebook at first glance. You can just sit there and watch. And you can actually stay in this position for hours without needing to do anything. You have a larger number of contacts and only a few are very familiar. Due to the nature of the tool, you often get either trivial posts, like “off to bed now” or links to other sites. This is good and bad. You see the “human” side of the industry leaders you follow and admire, and still you never really seem to get connected as no longer conversation can take place on Twitter. 

You can learn a lot from reading a few posts of some of  the well known social media celebrities (including famous bloggers) and you feel part of their life because you read some snippets of what they are doing right that minute you read their tweet. But often you experience being left out of the conversation because there are so many people you don’t know and don’t recognise. And they all seem to be in conversations with each other – and you really never know what’s going on. Sometimes you don’t even want to interrupt them, so for newbies it will be hard to get to know people on Twitter.

Is Twitter good for business? I think it may be for people who tweet regularly and who tweet valuable information. Thoughtleaders will benefit greatly. It takes effort, though, but the well known bloggers, for example, are used to putting effort in. I believe Twitter will take a bit longer and more effort to gain any monetary value from it. But if you are authentic, bring good information to the table and make an effort to be present several times per day, you will eventually gain at least a good amount of trust from many potential customers. And then this “I know, like and trust you” will probably lead to some business as well.

Another thing that is great about Twitter: if you ever feel lonely and you sit all by yourself in your office, log in to Twitter and you won’t be lonely anymore.

Categories : Social Media, Web2.0
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