Archive for Web2.0

Social Media misconceptions

Tuesday, August 31st, 2010

When we talk more, we believe more people will listen, but the opposite is the truth. Everybody wants to be heard and if you just talk and don’t listen, you miss opportunities in your daily life – and in Social Media.

Check out many Twitter messages and LinkedIn forum posts: “My company does this” and “I can do this for you”. Do you think this approach works?

The most important question for anybody is consciously or subconsciously: What is in it for ME?

Always remember this when you want to talk to your target market – or even to your loved ones. Everybody wants to be heard and the best you can do for your people is to listen first, not talk first. Listen to their problems and questions. Then you can come in and help them. Give advice, give genuine opinions without asking yourself what’s in it for you. Your clients and target market (and loved ones) will thank you for it.

How will they thank you for it? By following you, trusting you, liking you and eventually buying from you.

That’s what Social Media Marketing is all about. Look out for opportunities to help the people on your forums of choice and don’t spam them with your company messages. This is how you gain their trust and how you become known as an expert in your field.

Start with it today! Social Media is called Social Marketing, but it is more so Social Communication. Bonding, trusting, sharing, acknowledging, listening, discussing, building groups, making friends, helping are the most important marketing methods in the Social Media realm of Web 2.0.

I hear it regularly at local networking meetings: why should a local business worry about blogging?

Most small business owners still believe that blogging is a) only for crazy online geeks with big glasses and b) won’t be of any use to small businesses that provide services or sell to mainly local markets.

Point a) I know many bloggers that are quite normal people who have families, go on holiday, drive normal cars, go to restaurants, have friends (yes, it is possible as an Internet geek to have real life friends!) and live a normal life, just like you. So don’t judge them on the stereotype (although I agree it’s funny).

Point b) In this post I would like to point out the advantages of blogging to YOUR business. You could be a real estate salesperson blogging about the market and newest listings, a coach blogging about midlife crisis, a consultant about tips on finding a new job or a cosmetic institute blogging about the latest eye shadow fashion.

The main thing about having a blog is to attract the right kind of people to your website or blog, the people who likely love what you have on offer – either your knowledge or your goods. You could have tons of people visiting your website, but if they are not targeted – people who are not in your target audience – you gain nothing from it, just a fleeting visitor who vanishes into thin air within two seconds.

If you are a dating coach and you regularly blog about dating tips, how to dress for a date, dating body language, dating psychology and so on, chances are that you will get the attention of single folks who are eager to read your newest advice – and eventually book an appointment for a consultation with you.

Chances also are that other businesses who have something to do with dating, for example men advice forums (like Askmen.com or similar) may find some gems in your post and link to you – bingo, and you have started to become more important in the online world and your blog or website will be ranked better due to this link. The more you have the better it is, but don’t fall for these weird emails from foreign people who ask you for a reciprocal link to their dodgy website that sells even more dodgy products. If the other website’s content has nothing to do with your content it won’t give you any advantage, the opposite can be the case. So beware.

When you have your own blog for your business make sure you research what your target market wants to know. Ask them when they come through the door of your shop or send them a survey (great free survey tool is http://www.surveymonkey.com) This tool has a weird name, but is used by many large companies as well as small ones.

If you are a fitness coach, the amount of topics about weight loss is sheer endless and you actually offer a kind of community service to blog about your fitness and diet advice. It would be crazy if you didn’t make use of a blog to show off your expert knowledge, build relationships with your readers and even offer your products or consultations occasionally. But be aware and don’t stuff your blog posts with constant “buy this” or “order that”.

A blog is there for information and relationship building in the first place. Remember you talk to people who look to you to find help with their problems. Once you have build relationships and you use an integrated marketing approach (including email marketing marketing and opt in reports and freebies) you will earn money with your knowledge and attract more clients who are keen to sign up with you.

If you get a blog from your webdesigner, make sure that it’s connect to social networks. There are many plugins (loosely translated as a connector) that help blog visitors to share your post with other people. If you mention “plugins”, your web developer will know what you are talking about…

If someone, for example, loves your post on how to loose weight without starving yourself, they can “retweet” it to their followers on Twitter. Twitter is a ultra popular Social Media tool that millions of people use daily. Many people keep the window of Twitter open throughout the day, always ready to read about something new or interesting. If your post gets re-submitted to a large group of people, chances are that other people will tell others about it, too, and you have quite a viral effect with your one post. Other people, who have never heard about you, will come to your blog or website and read what you have to say. And maybe even become your customers…

Another thing to ask your webdesigner for is the RSS feed to your blog. With this feed your loyal website visitors can sign up to receive all your future blog posts straight away after posting. There are different options on how they can receive them (in a reader or per email) and you can discuss this with your webdesigner). It is important to have this function so that you can start building relationships.

“Heike, I’m located in xxx and all my customers are locals. Why should I blog? I don’t need to get website visitors from the other side of the globe”, you may say now.

Becoming an authority in your field is a great thing, if you are recognized in Iceland, in the Seychelles or in your hometown, your website will get a better ranking when you have optimized your keywords that describe what you do, offer or write about. Your local people may well put in a search term, such as “Hamilton real estate”, into the search engine and if you have optimized your blog posts’ keywords, chances are your post will come up for the person to read.

Additionally, never really discard selling globally! I know it sounds scary, but it’s sometimes even easier than locally because there are so many people out there maybe looking for exactly your tools and knowledge while your locals might not even care. So don’t close your eyes to the opportunity, especially when you offer a service, such as coaching, consulting, training, etc. You’d be amazed how many people train with overseas institutes nowadays or buy wares from foreign countries. It might be time to open up your mind about the opportunities worldwide.

The Internet has made it possible for us to cross borders, communicate with people from around the globe and to sell and buy easily from other countries, so keep your mind open about this. If you would like to have more information on this, please send me an email.

Summing up, blogging is a great tool if you are a local business targeting local people just as much as global audiences. Be brave, try it and you will reap the rewards of getting a better website ranking, more targeted visitors to your blog, more inquiries and connections.

Twitter Business Center

Wednesday, May 12th, 2010

Some hot news from Hubspot: as Facebook and LinkedIn already cater for businesses and their communications with the public, Twitter is now rolling out a specific Business Centre to help businesses with their client relations even better than before.

Some businesses already employ staff members to manage customer services and complaint issues via Twitter with those staff being online on Twitter all day long to deal with clients in 140 signs or less, so the new Business Centre functions will be a more streamlined and customizable solution for many businesses. Read more here: http://blog.hubspot.com/blog/tabid/6307/bid/5967/Twitter-Gets-Business-Savvy-with-New-Business-Center.aspx?source=Blog_Email_[Twitter+Gets+Busines]

This is a welcome addition to Twitter and will make it more competitive in it competition with Facebook.

Why Small Business Can Use Social Media?

Monday, February 15th, 2010

This article is by our team member, Eleanor Marks Prior:

No business man would stop thinking about great innovations for their business. Whether you are in  a small business or a big one, you are looking for advice on how to make more profits, or you’ve never stopped researching how other successful businesses are taking advantage of their success. We could never deny that the new online marketing techniques have a great role. There has been a lot of craze and hype in the media recently about the impact of social media sites like Twitter and Facebook. While some of it is overstated much of what is going on could be called a revolution in the way people do business around the world.

Many people are jumping on the Twitter bandwagon, for example, and are opening up accounts, but few have any real idea of what to do once they get into the Twitter world–and the same with Facebook. Especially when it comes to business many business owners simply get an online presence and hope for the best. Even fewer take any real advantage of YouTube as a free advertising vehicle, or even know about what article marketing is.

All these social media sites can help you drive masses of traffic to your website. This is much like people coming in off the street in a busy business district to browse in your store. Once they are in the door the chances that they will buy something are pretty good. The same thing can be done to attract people to your small business online. You just have to learn the ways of the social media and social networking world.

Many small business owners think social media is only useful for large brands, like Dell or Southwest Airlines. The truth is any small business that effectively invests time in social media marketing can improve customer loyalty and increase the best kind of marketing there is: word of mouth.

Social media makes businesses more accessible and personable to customers and potential customers. It enables small businesses to maintain long term relationships and connections, increase referrals and increase trust. Used correctly, social media is extremely powerful for establishing and growing an online reputation.

What the BLOG???

Tuesday, February 9th, 2010

I just read  this great article in Lorrie Morgan-Ferrero’s Ezine, Copywriting TNT. As a graduate of Lorrie’s Shefactor Bootcamp I’m a great fan of hers and wanted to share this post with you:  

Blogs Are the NEW Secret Weapon for Reaching Your Tarket. Just like you, I hate being marketed to. Every day we’re bombarded with over 3,500 marketing messages. And frankly I’m sick of it! But blogs are different. Blogs are a two-way conversation between blogger and bloggee (plus all the readers in between). Through commenting and cross-linking, you can share feedback. You can build your network. You can become, dare I say it, an Internet celebrity!

See, blogs add humanity and instantaneous expression to the web. Like ezines, blogs are a way for your customer to get to know you.

However, unlike ezines, blogs help you with search engine rankings. Did you hear me? I said, unlike ezines, blogs help you with search engine rankings. That’s a big one.

Entrepreneur Magazine, Business Week, even the FCC (Federal Trade Commission) all believe blogs are here to stay. Recently Michael Powell, chairman of the FCC, started one. His initial post drew over 30,000 readers. A Microsoft spokesperson says Bill Gates is considering starting a blog. And filmmaker Michael Moore built a blog to promote his controversial movie, Fahrenheit 9/11.

But who has time to read a blog anyway? Exactly! The job of a blog is to cut through the information overload and deliver searchable, relevant and current content. BlogAds.com recently conducted a survey of over 17,000 blog readers. Here’s what they report:

  • Blog readers are older and more affluent. 61% of blog readers are over 30, and 75% make more than $45,000 a year.
  • Blog readers are more cyber-active. 54% of their news consumption is online. 21% are themselves bloggers and 46% describe themselves as opinion makers.
  • Blog readers are media-mavens. 21% subscribe to the New Yorker magazine, 15% to the Economist, 15% to Newsweek and 14% to the Atlantic Monthly.
  • Whether on the left or right, blog readers have traits in common that often are absent in today’s public spaces: passion and initiative.
  • Blog readers have apathy towards traditional news sources. 82% say that television is worthless. 55% percent say the same about print newspapers. 54% say the same about print magazines.
  • Meanwhile, 86% say that blogs are either useful or extremely useful as sources of news or opinion. 80% say they read blogs for news they can’t find elsewhere. 78% read because the perspective is better. 66% value the faster news. 61% say that blogs are more honest.
  • Blog readers appear united in their dissatisfaction with conventional media and their rabid love of blogs.

Don’t you want to be a blogger too? How about looking at some samples of the good, the bad and the bizarre?

Model citizen blogs: http://www.marketingsecrets.com/blog/ – John Reese’s blog. Hey, the guy just made $1,080,496.37 online in a single day. Here’s a good rule of thumb. If Reese is doing it, you should be too.

http://www.talkbiz.net/ramblings/weblog.php – Copywriter Paul Myers keeps us up-to-date on SPAM and other Internet marketing nightmares.

http://www.bookedsolidu.com – Michael Port’s new streamlined and simplified community helps you get booked solid. His old site, Booked Solid Referral Network, was just too big. This one is amazing! You’ll love it.

My Blog: http://www.redhotblogging.com – my blog today.

Bizarro Blog: Jeff Bridges’ site is considered a “blog.” He uses “hand-written” graphics that make it a unique and clever site! (Yes, really.) http://www.jeffbridges.com

I dipped my toe into the blogging pool a few years ago. Now I’ve decided it’s time to really learn how to do this stuff with an expert who will take me by the hand through the scary forest of the blog-world. I’m going back to school!

Christina Hills has opened another world to me using WordPress. I just attended her amazing, content-filled “Website Creation Workshop” studying her detailed webinars. Even though I have my own Blog, I’ve learned a ton since meeting this bright and intelligent guru woman!

ABOUT THE AUTHOR: Award-winning marketer, world-renowned copywriter and creator of “The She Factor®“, Lorrie Morgan-Ferrero of Red Hot Copy has a reputation as the top female copywriter in the info-marketing industry. She has written award-winning home study courses, conducts a world-famous virtual copywriting training, holds live workshops, and is authoring the original book, The She Factor based on her own She Factor Marketing System. Lorrie is dedicated to teaching the world it is possible to shift from the hype-filled sales to a more modern version…marketing written with authenticity, trust, and rapport. Check out Lorrie’s websites:  http://www.redhotcopy.com and http://www.redhotcopy.com/shefactorbootcamp1.html and http://www.redhotblogging.com.

Fan Pages on Facebook

Saturday, February 6th, 2010


Eleanor Marks Prior writes about Fan Pages on Facebook:

Fan Pages on Facebook can be very beneficial to any website or company. According to “Mashable.com”, post’s growth figures of roughly 20% monthly, totalling a 200% in size annually. This would mean that this is a good place to build good networks, making a name and endorsing your services and products.  And the process is easy, simple and free. In fact,

you can really become a fan of anything, whether it’s for someone famous  or you may become a fan to something that you find interesting. Whenever you update fan pages, all of your fans see what’s new and they may comment, or they may engage in conversations, ask questions, and visit your website all at one central place. These features give any businesses a great advantage, it may be a small or a big time company, products or websites.

Advantages of Fan Page on Facebook?

  • Search engines can index the page.
  • Pages are public, you can get some nice facebook.com link credit for free.
  • You can send “updates” to fans whenever you want. This is one of the greatest features It’s a nice way of building a database of interested users. You may send messages about new products, updated website, etc.
  • You control the page especially from those competitors who would like to use your page. You are able to send messages, edit or remove sections, and control the information to an extent. You can also easily invite your target audience to your page. Facebook makes  it easier to distinguish who exactly is in your target demographic.
  • When someone joins your Fan page, It publishes on their News feed “Jane Doe became a fan of”. This gives you a chance to connect to more people from other networks.
  • With your fan page, You establish a strong fan base during these initial stages of Facebooks growth and more importantly the development stages of Facebooks attempt to monetize their efforts, will provide you with a solid standpoint to operate from in the years to come.
  • This lets you see exactly where your fans are coming from, their age, there language and so on. You can monitor the growth of your site and see exactly how many page hits your page is getting It’s safe to be said this is still really in the beta stages of production and in the nearby future there will be many more options that will help your develop your marketing strategies and advertising campaigns.

Your Facebook fan page is an extension of your brand and must reflect that. Remember that people are spending more and more of their time online today. Many businesses create their fan pages with great branding and content; but if you do not make any effort to connect and engage the fans, this may be gone to waste. It is really important that you give importance.

All of these will work well if you have a main goal or purpose to your fan page that keeps you focused. It will be easier to decide what to include as content on your fan page if you have set goals in place.

Want a Facebook fanpage now. Can’t do it? No time? Not getting the results from the venture that you wanted? Contact me for evident fan page success.

Why SEO Is Important To Small Business?

Friday, February 5th, 2010

 

This article is by Eleanor Marks Prior: The success of the each company depends on the investments of time, money and efforts. In the world of business valuable sales need good marketing. In a manufacturing business for instance, the distribution plays a great role. So how may we distribute if there’s no demand for distribution. Marketing plays a great role in this case. This is why even the small business needs to be known for the business to grow.

One must not forget to try  discovering great things to strengthen the business. In this generation, It is not possible to reach a wide variety of individuals even if marketing of the product is done conventionally. You may find an efficient and effective means. Search Engine Optimization plays a vital role nowadays to make even a small business to get a name and reach its target market.

Advantages of Search Engine Optimization (SEO) for Small businesses?

  • Easiest way of distributing the information.
  • Information can be disseminated to a large variety of population.
  • Cost effective way to market the product.
  • Helps you grow the business from a small to a bigger one
  • One can market the products and the services throughout  target clients or even throughout the globe.

SEO doesn’t give a limit whether you have a small business or a large one. In fact, great SEO for small businesses gives greater revenue which allows these small businesses to grow. Most business men have just heard about SEO but don’t know how it works. A lot of specialists may help you in setting up your SEO, but it is important that you work hand and hand to attain your set goals.

Eleanor is a Social Media expert, WordPress guru and is currently getting ready to attend the Traffic Geyser Summit in San Diego next month. After finishing her training in supporting clients with their Traffic Geyser video and social media tools, she is set to meet the Traffic Geyser team and fellow Traffic Geyser Virtual Assistants.

22 tweets a day? Are you serious?

Wednesday, March 4th, 2009

Looking at this interesting article http://blog.hubspot.com/blog/tabid/6307/bid/4594/Is-22-Tweets-Per-Day-the-Optimum.aspx it appears that posting about 22 Twitter messages daily is the figure to aim for if you are a serious Twitter user. Some people even send 150 tweets out daily. Where do they get the time from to do that? And what are they tweeting about? 

If you are anything like me you probably don’t do that. I’m glad to have the time to post one (!) per day, so I’m a bit more like Barack Obama who posts 0.38 tweets daily. 

The NY Times sends around 39.04 updates out daily, but I understand that, of course. They’d have a lot of things to post about and there are always fresh news in the pipeline.  I guess if I was the NY Times I’d probably post even more! But then no one would buy their newspaper, so cancel that idea.

25031034Over the past few days I’ve made an effort to tweet more often. The only thing I’m concerned about is the quality of posts. I don’t think a post saying “I’m having a sandwich” is great for networking. If you post a lot describing your daily life, starting from “walking the dog” to “giving the dog dinner” and “brushing the dog”, lots of people will take you off their list. Or maybe they enjoy perving into the intimate details of your dog’s life and help you count the flees he’s battling.

So what on earth do you post about when you need to send 22 messages into the Twitter realm? After all, you are looking at brand building, making a connection with potential clients and joint venture partners, driving traffic to your website or blog or trying to sell your services and products.

But be aware: a lot of Twitter fans don’t want to hear your sales talk anyway! I have to admit that I won’t follow people who post only one update about their “great” product, follow thousands of people and expect you to follow them. No way!

20241520Then the others I don’t like are the people who have their sales pitch in every tweet they post. So boring!  Actually, I prefer the “making a sandwich and cleaning the benchtop” crowd over the sales people who can’t even relax on the toilet without thinking about selling something to you.

How about you? What do you do? Do you send 22 tweets a day (sounds like 5+ a day, a New Zealand campaign about eating more veggies) into Twitter heaven? What do you say in all these posts? Where do you find all the content to post great information?

Categories : Social Media, Web2.0
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Social Media Marketing Certification

Thursday, January 29th, 2009

socialmarketingI have something to celebrate! After attending the Social Media Marketing programme with VA Classroom, I’ve gained certification as a Social Media Marketing Consultant.

I decided to study Social Media Marketing more closely as I believe that for a large amount of small businesses social media marketing is a vital tool to get free exposure to virtually millions of potential customers.

With Social Media you are able to dominate your niche without spending a fortune on marketing, all it costs is time and your knowledge (or the time of the VA you may hire to help you out with the Social Media tasks if you are too busy).

Social Media Marketing is also exciting because you can prequalify your customers. You build a relationship before any services or products are exchanged and this relationship often turn into longterm business relationships and further sales. The customers get to know you, like you and trust you. This is important to be able to move your customers through your marketing funnel. Without trust people are often to shy to take up on your offers.

Social Media can take this shyness away because your potential customers already value your opinions, your knowledge and your ability to solve their problems. By participating in Social Media you are able to post little gems of your knowledge and advice on certain topics without giving it all away for free. Your participation makes potential customers realise that they NEED your advice and your products. 

The seven modules of the programme covered:

  • Social Media and Strategy and Action Planning 
  • Social Network Profile Set-up and Management
  • Twitter Marketing
  • LinkedIn
  • Facebook Marketing
  • Online Video Marketing
  • Online Reputation Management
  • Social Media Content Marketing

 

socialmediacertificationIf you are keen to learn about these exciting topics yourself, you can enrol in this interactive programme yourself.

The course is self-directed and can be done from home and you can decide when you choose to study and for how long. It is taught by video with detailed resource guides and extensive links and information. Additionally, you become a member of a very active Social Media Club Forum that can be used by all members to exchange ideas, post questions and get further advice.  

This course is particularly interesting for:

  • Virtual Assistants who want to offer these services to their clients,
  • Public Relations and Marketing professionals who haven’t been exposed to Social Media yet, but know they need it for their career
  • Entrepreneurs who want to be able to create their own successful social media campaigns by themselves and need more in-depth training.

I’ll go and celebrate now! You’ll hear again from me soon! birthday_cake

Cheers,

Heike

“Your social media journey starts here”

Friday, January 16th, 2009

Just a quick link to a member of LinkedIn, Pam Broviac, who kindly posted a very interesting document on the forum. You can find the thread here: http://tinyurl.com/8cdure. It is highly recommended when you, or someone you know, needs to know the basics about social media.

imgp1990As for me, I’m just closing the suitcase and hope everything will fit in and I won’t forget anything essential, such as my fifth pair of high heels or the mascara. ;)

We’re off to the Gold Coast/Australia for a relaxing week with the kids.

I haven’t been there before, so am curious. I usually prefer going to more non-touristic areas, but those areas are often not much fun for kids who don’t like reading about ancient history or staring at cave drawings. So this time, I’ll do something outside my comfort zone and head right into the touristic tumult with its oversaturated beaches with shopping centres and racehorse tracks abound.  

I’ll take the laptop, but who knows if there’s time to squeaze in to go online.

I hope everybody is enjoying New Zealand’s glorious sunshine! See you all again in a bit over one week.

Categories : Social Media, Web2.0